YOUR CART 0 Checkout
Your shopping cart is empty!
Welcome visitor you can login or create an account.


Do I need to get service on my central vacuum yearly?

Definitely not! You only need service if you’re experiencing low suction, the central vacuum unit isn’t going on or it’s making lots of noise. Call us first because it can be something simple that you can fix yourself. For example a broken outlet will cause low suction and changing that can solve the problem.

My central vacuum outlet on the wall is broken, do I need a service call or can I do it myself?

Most central vacuum outlets use low voltage wire to allow the hose to go on when it is inserted in the outlet. Power does not have to be turned off to change a central vacuum outlet. Simply remove the old central vacuum outlet, detach the wires from the screws at the back and reattach the same wires to the back of a new one. Note: Do not take the screws out of the back of the new outlet when attaching the wires, just loosen those screws, attach the wires and then tighten those screws.

My vacuum isn’t picking up the dirt and dust?

Bring your vacuum into our store for a free estimate. We test and repair them on site. Tune ups on portable vacuums help to keep them performing at their peak.

Which brands of vacuums do you repair?

We repair most brands of vacuums in store and stock hundreds of parts.

How long does it take for a repair?

We know that you can’t live without your vacuum for very long so typically most repairs are completed within 24 hours. We service vacuums for many cleaning companies so it’s important that we can provide a quick turnaround!

  • They had all the parts in stock and fixed my Kenmore vacuum.  Sears may be gone, but Vacmaster has everything I need.

    Leila Baxter
  • I ordered a Canavac central vacuum from Vacmaster and I needed a person to replace my old unit.  They gave me the number for Jason, one of their employees who recently moved to Calgary.  He came out to my...

    Sue Miller, Calgary Southeast
  • Fast and quick service to fix my central vacuum hose and powerhead.  I really thought I had to buy a new set.  I didn't realize that I needed to shut off the hose switch when I disengage the powerhead,...

    Josie Fung, Markham
  • I drove in from Oshawa because I heard from my friend that the service at Vacmaster was really good.  Joe tested the unit on the spot and showed me that the motor was burned out.  He had the...

    Monica Rego
  • Brought my hose into Vacmaster today because I thought it might be clogged.  They tested it for me at no charge right on the spot, and found there was no clog.  Now I'm booking a service call to have my...


The Best Vacuum For People With Pets

Posted by thevacmaster on 27 Jun 2016

They can be fluffy, cuddly and lovable, but they can also be messy. Pets are great companions, but they can come with complications. From unpleasant odours to mountains of hair, cleaning up after these family members can get tiresome and aggravating. But there are things to make clean up a lot easier. ...

Subscribe our Newsletter