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Customer Testimonials

Had the motor in my Eureka central vacuum changed on the same day as they had the motor in stock.  The service person tested my unit on the spot in front of me to show me the problem.  I was very happy with their honest service. 

 

Danny Mallinos

Fast and quick service to fix my central vacuum hose and powerhead.  I really thought I had to buy a new set.  I didn't realize that I needed to shut off the hose switch when I disengage the powerhead, so I had burned the contacts.  Cost of repair $100 compared to a new set $400 :)  Very happy with the quick service!

Josie Fung, Markham

I drove in from Oshawa because I heard from my friend that the service at Vacmaster was really good.  Joe tested the unit on the spot and showed me that the motor was burned out.  He had the motor in stock, and had their service department repair it rightaway so I wouldn't have to make a trip back.

Monica Rego

Brought my hose into Vacmaster today because I thought it might be clogged.  They tested it for me at no charge right on the spot, and found there was no clog.  Now I'm booking a service call to have my in home piping unclogged.

Amir

My old Hoover model central vacuum died after only 3 years and I was never happy with the suction.  Joe, one of the salesmen at Vacmaster recommended for me to install the Canavac LS750 model because I have 2 dogs, 2 cats and a bird.  He took the time to show me the motor that was in my old unit (which he said could be replaced) and what motor the new unit would have.   I'm glad that I took his advice and bought the new unit.  It has such amazing suction.  Absolutely no comparison to my old unit. 

Kathy Lake

I couldn't find any local store that would fix my Kenmore vacuum.  Instead they kept trying to sell me a new vacuum, telling me mine was unrepairable and parts weren't available.  A friend told me to try Vacmaster, even though it was a little bit of a drive to get there from Toronto.  I was surprised to hear that Vacmaster had the parts in stock to fix it and even more surprised that I had my vacuum back the next day. You can see that this store is well organized, and no wonder people come here as there was a steady stream of people going in there.

Jenny Moore

I called the Vacmaster to ask some questions about central vacuum.  Joe took the time to explain about the different motors on the market which I never knew before.  I told him about some brochures I had and he knew every brand inside and out.  I now believe he's the Guru of vacuums.  I've had central vacuum before in my last house, but the Canavac LS750 unit with the Sebo powerhead has to be the best!  So well worth the money.  I can't tell you how happy I am.  I thought there would be a problem installing it in my house as the basement is finished, but his installer Steve is a magician.  Other stores had said it would be impossible to have a central vacuum installed, but Joe insisted that his best installer Steve, could do any house so that's the reason I actually made the trip in to see the product.  I'm just thrilled with their professional service and would highly recommend making your purchase at this shop!

Gord Weir, North York

I approached The Vacmaster, after not so nice experience with couple of dealers in West GTA. Here, it was different experience with all my questions (and I had plenty) answered quickly with precise & practical advice. 
Karen and Joe, truly understand what they do, put us at ease and helped us make up our mind without any sales pressure. Joe kind of read my mind and even showed different type of motors and explained which one was better suited to what we wanted from our new CV. We ended up purchasing LS-750 model, with package ‘C’, as we preferred a bigger more powerful motor with more suction (over initial suggestion of LS-550, which might have sufficed as suggested by Karen, however I was concerned about the bends  etc... as such $100 more seemed worth it) and really happy with the decision.  
Even post purchase questions were responded to quickly with just the advice we were seeking. It truly has been one of the best purchase experiences for us. Highly Recommended!

Ash

They had all the parts in stock and fixed my Kenmore vacuum.  Sears may be gone, but Vacmaster has everything I need.

Leila Baxter

I found everything I needed for my Kenmore Elegance canister vacuum at this store - both bags and filters were in stock. It's a very clean store and one of the staff was cleaning using a cordless vacuum which did such a good job that I purchased the same one.  Very happy that I found this store.

Jerome Colucci

  • Had the motor in my Eureka central vacuum changed on the same day as they had the motor in stock.  The service person tested my unit on the spot in front of me to show me the problem.  I was very happy with...

    Danny Mallinos
  • Fast and quick service to fix my central vacuum hose and powerhead.  I really thought I had to buy a new set.  I didn't realize that I needed to shut off the hose switch when I disengage the powerhead,...

    Josie Fung, Markham
  • I drove in from Oshawa because I heard from my friend that the service at Vacmaster was really good.  Joe tested the unit on the spot and showed me that the motor was burned out.  He had the...

    Monica Rego
  • Brought my hose into Vacmaster today because I thought it might be clogged.  They tested it for me at no charge right on the spot, and found there was no clog.  Now I'm booking a service call to have my...

    Amir
  • My old Hoover model central vacuum died after only 3 years and I was never happy with the suction.  Joe, one of the salesmen at Vacmaster recommended for me to install the Canavac LS750...

    Kathy Lake

The Best Vacuum For People With Pets

Posted by thevacmaster on 27 Jun 2016

They can be fluffy, cuddly and lovable, but they can also be messy. Pets are great companions, but they can come with complications. From unpleasant odours to mountains of hair, cleaning up after these family members can get tiresome and aggravating. But there are things to make clean up a lot easier. ...

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